Service Member Reemployment Rights: Enhanced Education and Additional Training Could Improve Investigations
What GAO Found The Department of Labor's (DOL) Veterans' Employment and Training Service (VETS) closed 5,433 Uniformed Services Employment and Reemployment Rights Act (USERRA) complaints from fiscal year 2021 through fiscal year 2025, according to GAO’s analysis of USERRA complaint data. The number of complaints increased each year, reaching its highest level in fiscal year 2025 (1,380 complaints), the same year VETS experienced a 23 percent reduction in its complaint investigation staffing levels. During this period, VETS closed USERRA complaints within 90 days on average, the general time frame specified in statute. Most complaints were closed for administrative reasons, including a servi.
Reported by Maria LopezService Member Reemployment Rights: Enhanced Education and Additional Training Could Improve Investigations.
The item is dated Tue, 16 Jun 2026 08:05:59 -0400.
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What GAO Found The Department of Labor's (DOL) Veterans' Employment and Training Service (VETS) closed 5,433 Uniformed Services Employment and Reemployment Rights Act (USERRA) complaints from fiscal year 2021 through fiscal year 2025, according to GAO’s analysis of USERRA complaint data.
The number of complaints increased each year, reaching its highest level in fiscal year 2025 (1,380 complaints), the same year VETS experienced a 23 percent reduction in its complaint investigation staffing levels.
During this period, VETS closed USERRA complaints within 90 days on average, the general time frame specified in statute.
Most complaints were closed for administrative reasons, including a servi…
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GAO reports and testimonies RSS. Accessed 2026-06-16T15:00:05.931Z.