Health Insurance Marketplaces: CMS Needs Stronger Controls to Prevent Unauthorized Actions by Agents and Brokers
What GAO Found Millions of consumers rely on the assistance of health insurance agents and brokers to purchase health insurance plans through federal and state Marketplaces established by the Patient Protection and Affordable Care Act. The federal Marketplace is maintained by the Centers for Medicare & Medicaid Services (CMS). To assist consumers in the federal Marketplace, agents and brokers must be licensed to sell health plans and be registered with the Marketplace, among other things. CMS conducts routine validation checks to help ensure that federal Marketplace agents and brokers are licensed. The agency also restricts access to its systems to only registered agents and brokers. Howeve.
Reported by Maria LopezHealth Insurance Marketplaces: CMS Needs Stronger Controls to Prevent Unauthorized Actions by Agents and Brokers.
The item is dated Mon, 13 Jul 2026 06:48:24 -0400.
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What GAO Found Millions of consumers rely on the assistance of health insurance agents and brokers to purchase health insurance plans through federal and state Marketplaces established by the Patient Protection and Affordable Care Act.
The federal Marketplace is maintained by the Centers for Medicare & Medicaid Services (CMS).
To assist consumers in the federal Marketplace, agents and brokers must be licensed to sell health plans and be registered with the Marketplace, among other things.
CMS conducts routine validation checks to help ensure that federal Marketplace agents and brokers are licensed.
The agency also restricts access to its systems to only registered agents and brokers.
Official Source
GAO reports and testimonies RSS. Accessed 2026-07-13T15:00:07.323Z.